ko8 Terms & Conditions

General Terms & Acceptance

These Terms & Conditions apply to all use of the ko8 platform, including the website at https://ko8.app, all associated game services, the sportsbook, the live casino, promotional offers, customer support interactions, and any other service or feature made available by ko8 to registered players. By creating an account, depositing funds, or placing any wager on the ko8 platform, you confirm that you have read, understood, and agreed to be bound by these Terms in full.

ko8 reserves the right to modify, update, or replace any part of these Terms at any time and without prior notice. The most current version of these Terms will always be available at https://ko8.app/terms-conditions. It is your responsibility to review the Terms periodically. If you disagree with any change to the Terms, your sole remedy is to close your account and cease using the Platform. Continued use of ko8 after any modification constitutes acceptance of the updated Terms.

These Terms are written in English. In the event of any conflict or ambiguity arising from translation into any other language, the English version shall prevail in all respects. These Terms are governed by and construed in accordance with applicable law, and any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the relevant competent courts.

• Entire Agreement: These Terms, together with our Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and ko8 with respect to your use of the Platform and supersede all prior agreements, representations, or understandings.
• Severability: If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
• Waiver: ko8's failure to enforce any right or provision of these Terms at any time shall not constitute a waiver of that right or provision in the future.
• Language: These Terms are published in English. All communications between ko8 and registered players shall be conducted in English.

Eligibility & Age Restriction

Access to and use of the ko8 platform is strictly limited to individuals who satisfy all of the following eligibility criteria. It is your responsibility to ensure you meet all eligibility requirements before registering an account or placing any wager.

Account Registration & Verification

To access the full range of ko8 services — including depositing funds, placing bets, playing casino games, and requesting withdrawals — you must register a player account. Registration is free of charge and requires you to provide accurate personal information including your full name, date of birth, email address, mobile number, and preferred currency (BDT).

ko8 enforces a strict one-account-per-player policy. Registering more than one account — whether under the same name, the same payment method, the same device, or the same IP address — constitutes a violation of these Terms and will result in the suspension of all associated accounts and the forfeiture of any balances or bonuses held within them.

• Account Security: You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. ko8 will not be liable for any loss or damage arising from your failure to keep your credentials secure.
• KYC Verification: As part of its commitment to player safety and regulatory compliance, ko8 requires all players to complete a Know Your Customer (KYC) verification process prior to processing their first withdrawal. Required documents may include a government-issued photo ID (National ID card, passport, or driving licence) and proof of the payment method used for deposits.
• Document Submission: KYC documents must be submitted in clear, legible form. Blurred, cropped, edited, or otherwise altered documents will not be accepted. ko8 reserves the right to request additional documents if the initial submission is insufficient for verification purposes.
• Verification Timeline: ko8 aims to complete KYC verification within 24–48 hours of receiving all required documents. During peak periods, this timeline may extend to 72 hours. Players will be notified by email or live chat message once verification is complete.
• Account Updates: If any of your registered details change — including your email address, mobile number, or payment method — you must notify ko8 support promptly and provide updated documentation if required. ko8 cannot be held responsible for failed communications or transactions resulting from outdated account information.

Deposits, Withdrawals & Payments

All financial transactions on the ko8 platform are conducted in Bangladeshi Taka (BDT). ko8 supports the following payment methods for both deposits and withdrawals: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change without notice.

Bonus & Promotional Terms

ko8 offers a range of promotional bonuses including welcome bonuses, deposit match offers, free bet credits, reload bonuses, and seasonal promotions aligned to events such as Eid, Pohela Boishakh, BPL season, and T20 World Cup. All bonuses are subject to the terms set out in this section and to any additional specific terms communicated at the time the promotion is offered.

• Wagering Requirements: All bonus funds are subject to wagering requirements before they may be withdrawn as cash. The specific wagering multiplier applicable to each bonus will be stated clearly in the promotion's individual terms at the time of offer. Players are advised to read all bonus terms before opting in.
• One Bonus Per Player: Unless otherwise stated, promotional offers are limited to one per player, per household, per device, and per IP address. ko8 reserves the right to withdraw a bonus offer or cancel a bonus if it determines that a player has claimed the same offer more than once through any means.
• Bonus Expiry: All bonus funds and free bet credits have a defined expiry period, which will be communicated in the promotion terms. Bonus funds that have not been used or wagered before the expiry date will be removed from the player's account without notice.
• Game Contributions: Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while table games, live casino, and certain crash games may contribute at a reduced rate or not at all. The contribution rates for each game category will be stated in the promotion terms.
• Abuse and Fraud: ko8 operates active monitoring to detect bonus abuse, including but not limited to: coordinated wagering between multiple accounts, arbitrage betting designed to fulfil wagering requirements with minimal risk, and systematic exploitation of free bet credits. Accounts found to be engaging in bonus abuse will have all bonuses cancelled and may be permanently suspended.
• Right to Modify or Withdraw: ko8 reserves the right to modify, suspend, or permanently withdraw any promotional offer at any time without prior notice. Any such modification will not affect bonuses already validly claimed by players prior to the modification.

Player Obligations & Prohibited Conduct

By using the ko8 platform, you agree to conduct yourself in a lawful, respectful, and responsible manner at all times. The following obligations apply to all registered players without exception. Violation of any of these obligations may result in account suspension or permanent closure, forfeiture of funds, and where applicable, referral to law enforcement authorities.

Intellectual Property

All content on the ko8 platform — including but not limited to the website design, layout, graphics, logos, text, game interfaces, software, audio, video, and the selection and arrangement thereof — is the intellectual property of ko8 or its licensed content providers and is protected by applicable copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the ko8 platform for your personal, non-commercial entertainment purposes only. This licence does not permit you to:

• Copy, reproduce, distribute, publish, or transmit any part of the Platform's content in any form or by any means without the prior written consent of ko8.
• Modify, adapt, translate, reverse-engineer, decompile, or disassemble any software forming part of the Platform.
• Use any data mining, scraping, crawling, or similar automated data-gathering tools on any part of the Platform.
• Create derivative works based on any content or materials found on the Platform without explicit written authorisation from ko8.
• Remove, alter, or obscure any copyright, trademark, or other proprietary rights notices displayed on or through the Platform.

Game content provided by third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi remains the intellectual property of those respective providers and is subject to their own licensing terms. ko8 operates these games under valid licensing agreements with each provider.

Account Suspension & Closure

ko8 reserves the right to suspend or permanently close any player account at its sole discretion, at any time, and without prior notice if it determines that these Terms have been violated or that the account poses a risk to the integrity of the Platform or the safety of other players. The following circumstances, while not exhaustive, represent grounds for account action:

• Terms Violation: Any breach of these Terms & Conditions, including but not limited to the prohibited conduct listed in Section 6, will constitute grounds for immediate account suspension pending investigation.
• Fraudulent Activity: Evidence or reasonable suspicion of fraud, identity theft, payment fraud, money laundering, or any other financial crime will result in immediate account suspension and referral to the relevant authorities.
• KYC Non-Compliance: Failure to complete the KYC verification process within the requested timeframe, or submission of false or altered identity documents, will result in account suspension and withholding of withdrawal requests pending resolution.
• Responsible Gaming: Accounts may be suspended or closed at the request of the player for responsible gaming purposes. Self-exclusion requests are processed immediately and cannot be reversed during the chosen exclusion period.
• Player-Initiated Closure: Players who wish to close their account voluntarily may do so by contacting ko8 support via live chat. Any remaining balance at the time of voluntary closure will be returned to the player's verified payment method, subject to any applicable wagering requirements being met.